Shipping Policy

Welcome to Naidu Jewellers! We are committed to providing a seamless and secure shopping experience for our customers. Our shipping policy outlines the process for ordering, processing, and collecting your jewelry items. Please read the following information carefully.

Ordering Process

1. Browse and Select:
   • Explore our wide range of exquisite jewelry items on our website.
   • Add your desired items to your cart.
2. Complete Your Purchase:
   • Proceed to checkout after finalizing your selections.
   • Complete your purchase using our secure payment gateways.
3. Order Confirmation:
   • After your payment is processed, you will receive an order confirmation email with all the details of your purchase.

Order Processing

• Processing Time:
  • Orders are typically processed within  5 business days after confirmation.
  • You will receive a notification email once your order is ready for pickup.

Collection of Items

1. Pickup Schedule:
   • Once your order is confirmed and processed, you can collect your items from our jewelry shop at your convenience.
   • Our collection hours are from Monday to Friday, 10 AM to 6 PM.
2. Store Location:
   • Naidu Jewellers, Main Road, Narsipatnam, Anakapalli – 531116.
3. Identification and Proof of Purchase:
   • Please bring a valid ID and your order confirmation email when collecting your items.

Shipping Options

Currently, we offer in-store pickup only. We believe this ensures the safety and security of your valuable jewelry items. We are working on expanding our shipping options in the near future.

Additional Information

• Changes to Orders:
  • If you need to make any changes to your order, please contact our customer service team as soon as possible.
  • Changes can be made within 24 hours of placing your order.
• Order Cancellations:
  • Orders can be canceled within 24 hours of placing your order.
  • To cancel an order, please contact our customer service team with your order details.
• Returns and Exchanges:
  • We accept returns and exchanges under certain conditions. Please refer to our Return Policy for more details.

Contact Us

For any queries or assistance, please feel free to contact us at:

• Email: contactus@naidujewellers.com
• Phone: 08932-225510

Our customer service team is available Monday to Friday, 9 AM to 6 PM to assist you with any questions or concerns.

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Thank you for choosing Naidu Jewellers. We value your business and strive to provide the best service possible. Enjoy shopping with us!